If you cancel your Pre-Designed Cake order more than 72 hours before the pick-up/delivery date, you will be refunded the payment minus 3% processing fee.

If you cancel your Pre-Designed Cake order 72~48 hours before the pick-up/delivery date, we would be able to give you a store credit equivalent to the payment made minus a 20% processing fee.

Cancelling less than 48 hours before the pick-up/delivery date will not be qualified for any refund or credit.

A cancellation request must be made in writing. Please contact us at your earliest convenience.